rekan88Terms of Use

Account opening starts with email verification, identity documents, and a chosen payment method. When you join rekan88, you agree to our policies on deposits, withdrawals, game rules, and dispute resolution. These terms apply to all users accessing our platform—live-dealer tables, slots, sportsbook, and numbers games—from supported jurisdictions where local law permits online gaming.

We at rekan88 operate an online gaming platform available only where applicable law allows. Your use of our service signifies acceptance of these terms. If any term conflicts with your local jurisdiction's law, that jurisdiction's law takes precedence, and you must not use our platform if local law prohibits access.

This page outlines your obligations, our commitments, and how disputes are handled.

Account Opening and Eligibility

To create an account on rekan88, you must provide a valid email address and choose a password. We require identity verification before your first deposit: a clear photograph of your Indonesian ID card (KTP) and a recent selfie holding that card. Our team cross-checks these against national records. Verification typically completes within 24 hours.

You warrant that all information you provide is true and complete. We reserve the right to request additional documentation if verification is unclear or if we detect unusual account activity. Accounts created with false or misleading information are subject to suspension and forfeiture of funds.

Our services are available only where local law permits online gaming. When you log in, your location is checked against our approved-jurisdiction list. If your location is restricted, your account cannot access games or deposit funds. You are responsible for verifying that your access complies with your jurisdiction's law.

Deposits and Withdrawals on rekan88

We at rekan88 accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks (mobile banking, local payment, online payment, e-wallet). Mobile-wallet deposits are instant; bank transfers settle within one to three business days. We charge no deposit fees; your full payment credits your account balance.

Withdrawals are processed through the same payment methods. You request a withdrawal via your account dashboard; our compliance team reviews each request to verify account ownership and detect fraud. Most withdrawals are approved within one business day. Bank transfers may take longer if your bank's clearing system spans a weekend or holiday (Idul Fitri, Idul Adha, Imlek, Nyepi).

We reserve the right to delay or refuse withdrawals if we detect suspicious activity, if documentation is incomplete, or if a withdrawal appears linked to a prohibited jurisdiction. In such cases, we notify you of the reason and the steps required to proceed.

Minimum deposit

Varies by payment method; displayed before you proceed with payment.

Withdrawal approval

Our team verifies account ownership and checks for fraud patterns before processing.

Processing time

Instant for mobile wallets; 1–3 business days for bank transfers depending on bank clearing windows.

Unverified accounts

Cannot deposit or withdraw until identity verification is complete.

Game Rules and Our Liability

All game software on rekan88—slots, live tables, numbers games—operates under fixed rules displayed before play. Live-dealer games follow standard casino rules (e.g., blackjack dealer stands on 17). Slots display their RTP (return-to-player) in the game menu. Togel and Shio Game use certified random-number generators for draws. We do not alter outcomes based on account age, deposit history, or prior results.

You acknowledge that gaming involves risk. Outcomes are determined by game mechanics and randomisation, not by any action or promise on our part. We are not liable for losses incurred through game play, nor do we guarantee any outcome or profit. Each bet is independent; previous results do not influence future results.

If you believe a game outcome is incorrect, contact our support team with your game ID or transaction reference. We can retrieve server logs and investigate. Technical errors are rare; if confirmed, we correct your balance accordingly.

Bonus Offers and Promotional Terms

We at rekan88 may offer new-account bonuses, deposit-match promotions, or other offers. Any bonus is subject to terms displayed at the time of offer. Typical conditions include wagering requirements (play-through multiples), game restrictions, or expiry dates. You must meet all stated conditions before bonus funds can be withdrawn.

Bonuses are at our discretion and may be withdrawn, modified, or terminated without notice. We reserve the right to forfeit bonus funds and associated winnings if we detect bonus abuse (e.g., rapid deposit-and-withdraw cycles, collusion with other accounts, or breach of bonus terms).

Account Suspension and Termination

We at rekan88 may suspend or terminate your account if:

• You breach these terms or provide false information.
• You access rekan88 from a prohibited jurisdiction.
• We detect fraudulent activity, money laundering, or collusion with other accounts.
• You violate applicable laws or our policies.

Upon suspension, your account balance is frozen pending investigation. If no violation is found, we restore access. If a violation is confirmed, we may forfeit your balance. We notify you of suspension and provide a window for you to respond before final termination.

Dispute Resolution and Complaints

If you dispute a transaction or outcome, contact our support team via in-app chat or email. Provide your game ID, transaction reference, or account details. Our compliance team investigates and responds within five to seven business days. If the dispute is resolved in your favour, we credit your account immediately.

If you remain unsatisfied after our investigation, you may escalate your complaint to a formal grievance process. We handle escalations within two weeks and provide written explanation of our findings. Our decision is final unless you pursue a formal complaint through your local consumer-protection authority or legal system.

Jurisdiction and Liability Limits

Our services are available only where applicable law permits. We do not operate in jurisdictions where online gaming is prohibited. By using rekan88, you confirm that your jurisdiction permits access and that you comply with all local laws regarding online gaming.

We limit our liability to the amount you have deposited. We are not liable for indirect, incidental, or consequential damages (e.g., lost profits, loss of enjoyment). Some jurisdictions do not permit liability limitations; if your local law prohibits these limits, they do not apply to you.

Changes to These Terms

We reserve the right to modify these terms at any time. Changes take effect 30 days after posting. Your continued use of rekan88 after the change date signifies acceptance. We notify you of significant changes via in-app notification or email.

Data Protection and Privacy

We at rekan88 protect your personal data and transaction records using encryption and access controls. We do not sell or share your information with third parties except as required by law or to facilitate payment processing. For full details, see our privacy policy.

Your account data and game history are stored on our servers and are subject to our data retention policies. You may request a copy of your data or request deletion subject to legal and business requirements.

Contact and Support

For questions about these terms, contact our support team via in-app chat (available during business hours) or email. We respond to emails within one business day. Our team is available in English and Indonesian and can assist with account issues, payment questions, and policy clarifications.

By creating an account on rekan88, you acknowledge that you have read, understood, and accept these terms of use.