rekan88Privacy Policy

This page describes what we collect when you use rekan88 and how we keep that data protected. When you open an account, deposit funds, or place bets on our live-dealer tables, slots, or sportsbook, we gather personal information necessary to verify your identity, process payments, and maintain your account. We do not sell or rent your data to third parties, nor do we use it for marketing beyond account-related notifications.

We at rekan88 comply with data-protection standards applied in supported jurisdictions where our service operates. Your account information, payment details, and game history are encrypted and stored on secure servers. This policy explains what data we collect, how we use it, and what rights you have over your information.

Read on to understand our data practices.

What Data We Collect on rekan88

When you create a rekan88 account, we collect your email address and a password of your choice. To comply with identity verification (KYC) requirements, we request a photograph of your Indonesian ID card (KTP) and a recent selfie holding that card. We store these documents encrypted and cross-check them against national records to confirm your identity.

Once verified, we collect payment information—your chosen deposit method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details). We do not store your payment card or bank credentials on our servers; payment processors handle that encryption. We do record transaction histories: deposit amounts, withdrawal requests, and processing dates.

During gameplay, we collect and log your betting activity—which games you play, your stakes, outcomes, and timestamps. This data is tied to your account and used to generate your transaction history, detect fraud, and resolve disputes. We also collect technical data: your device type, browser, IP address, and connection quality. This helps us diagnose technical issues and detect account takeover attempts.

Personal identifiers

Email, password (hashed), KTP photo, selfie.

Payment data

Deposit and withdrawal transactions; payment method type (not card details).

Gaming activity

Bets placed, game outcomes, account balance, timestamps.

Technical data

Device type, browser, IP address, connection quality.

How We Use Your Data on rekan88

We use your personal data primarily to operate rekan88: verify your identity, process deposits and withdrawals, credit your account with winnings, and maintain your game history. Your email is used for account notifications (withdrawal confirmations, game results if you opt in, support responses). We do not use your email for promotional campaigns without your explicit consent.

We analyse your account activity to detect fraud and money laundering. If we notice unusual patterns—rapid deposits and withdrawals, multiple accounts from the same IP, or access from prohibited jurisdictions—we flag your account for investigation. We may request additional documentation or temporarily suspend your account pending review. During major holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), fraud detection runs continuously to protect all users on rekan88.

Your data also supports dispute resolution. If you contest a game outcome or transaction, we retrieve your account logs, game records, and payment history to investigate. This process is transparent; we notify you of findings and provide evidence if requested.

Third-Party Processors and Data Sharing

We at rekan88 use third-party payment processors to handle deposits and withdrawals. These processors may see your payment method, transaction amount, and deposit date—only data necessary to complete the payment. We contractually require these processors to protect your data and use it only for payment processing.

We may also share data with compliance and anti-fraud vendors who help us detect suspicious activity. Your data shared with these vendors is limited to what is necessary (e.g., account creation date, IP address history, transaction pattern summaries—not your ID card photos or full balance history).

We do not sell your data to advertisers or data brokers. Law enforcement or regulatory agencies may request your information through legal channels (court order, subpoena). We comply with such requests and notify you where legally permitted.

Data Security and Storage on rekan88

Your account data and transaction records are encrypted using industry-standard protocols (TLS for data in transit, AES-256 for data at rest). Our servers include access controls and multi-factor authentication for staff who handle sensitive data. We conduct regular security audits and update our systems to address emerging threats.

Your account password is hashed and salted; we do not store plaintext passwords. If you forget your password, you request a reset, and we send a one-time link to your registered email. You set a new password; we never have access to your current one.

Our servers may be located outside your jurisdiction (e.g., in Singapore or another Asia-Pacific region). Data stored on these servers is still subject to this privacy policy and our encryption standards. If we move your data to a new location, we notify you in advance where possible.

Your Rights Regarding Data on rekan88

You have the right to request a copy of all personal data we hold about you. Submit a request via our support team, and we provide the data in a readable format within 30 days. You also have the right to request deletion of your data, subject to legal retention requirements. If you close your account, we retain minimal data (account ID, transaction history for compliance) for up to seven years as required by financial regulations.

You can update your email address, password, or contact information anytime via your account settings. If you discover inaccurate data (e.g., a wrong name on your verified identity), contact our support team with documentation, and we will correct it.

If you believe your data has been misused or breached, contact us immediately. We investigate and notify you within 72 hours if a security breach has occurred.

Cookies and Tracking on rekan88

Our website and mobile app use cookies to remember your login session and language preference. These cookies expire when you log out or after 30 days of inactivity. We do not use tracking cookies to follow you across other websites. Our mobile app does not request access to your device location, contacts, or file system.

Analytics tools may track page views and feature usage to help us improve rekan88's interface and performance. These analytics do not identify you by name; they aggregate usage patterns across all users. You can opt out of analytics by disabling cookies in your browser settings.

Contact Us About Privacy on rekan88

If you have questions about this privacy policy, concerns about your data, or wish to exercise your rights, contact our support team via in-app chat or email. We respond to privacy requests within seven business days. Our team is available in English and Indonesian and can assist with data requests, account recovery, and security concerns.

Policy Updates

We may update this privacy policy as our services evolve or as legal requirements change. Changes take effect 30 days after posting. We notify users of significant changes via in-app notification or email. Continued use of rekan88 after the change date indicates your acceptance of the updated policy.

Our commitment to protecting your data remains constant. We design every update to strengthen security, expand your rights, or clarify our practices.